Twilio
Twilio Plugin – Communication & Notifications
Summary (SEO Meta Description):
The Twilio Plugin integrates WeHub workflows with Twilio’s communication platform, enabling automated SMS, WhatsApp, and email notifications through SendGrid.
It provides flexible actions to send messages across multiple channels from a single workflow.
Overview
The Twilio Plugin allows your workflows to send messages via SMS, WhatsApp, or SendGrid email.
This is ideal for real-time alerts, transactional notifications, and customer communication across multiple platforms.
Typical Use Cases:
- Send order confirmations or OTPs via SMS
- Deliver marketing campaigns or transactional emails using SendGrid
- Send WhatsApp messages for customer support or alerts
- Notify users about workflow events such as errors or task completion
- Provide multi-channel communication in a single automation
Available Actions
| Action | Description |
|---|---|
| Twilio | Send SMS or voice notifications using Twilio’s core messaging service. |
| Send Grid | Send transactional or marketing emails via Twilio SendGrid. |
| Send messages directly to WhatsApp users through Twilio’s WhatsApp API. |
FAQ
Q: Do I need separate connections for each channel (SMS, SendGrid, WhatsApp)?
A: You can create a single Twilio connection and configure credentials for each service as needed.
Q: Can I send media files in WhatsApp messages?
A: Yes. Twilio WhatsApp supports sending images, documents, and other media types.
Q: Is email delivery reliable for large campaigns?
A: Yes. Twilio SendGrid is designed for high-volume transactional and marketing emails with built-in analytics and deliverability features.
Q: Can I track message delivery status?
A: Yes. Twilio provides delivery receipts and status callbacks which can be integrated into your workflow.
Keywords: WeHub Twilio Plugin, Twilio SMS, Twilio WhatsApp, Twilio SendGrid, Send Email, Communication Automation, Workflow Notifications